Alan Powers: Front Cover : Great Book Jacket and Cover Design
Marshall Lee: Bookmaking: Editing, Design, Production, Third Edition
Lynne Truss: Eats, Shoots & Leaves: The Zero Tolerance Approach to Punctuation
Edward R. Tufte: The Visual Display of Quantitative Information
Edward R. Tufte: Visual Explanations: Images and Quantities, Evidence and Narrative
Karen A. Schriver: Dynamics in Document Design: Creating Text for Readers
Andy Wibbels: Blogwild! : A Guide for Small Business Blogging
Peter Morville: Ambient Findability : What We Find Changes Who We Become
Claus Moller: A Complaint Is a Gift: Using Customer Feedback As a Strategic Tool
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Borrowed with minor revisions from GM's Fast Lane blog
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